Privacy Policy

Effective Date: Feb 27th, 2026

Last Updated: April 22nd, 2026

This Privacy Policy describes how Columbia Wild Guides (“we,” “us,” “our”) collects, uses, and shares information about you when you visit our website, submit an inquiry, book a trip, participate in a guided outing, or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the collection, use, and disclosure of your information as described here.

1) Information We Collect Depending on how you use the Services, you may provide:

  • Contact details (name, email address, phone number).

  • Booking and trip details (dates, preferences, experience level, itinerary requests).

  • Emergency contact information and dietary restrictions/allergies.

  • Safety and participation information (fitness level, prior experience, and relevant medical/health-related details).

  • Payment information: We use third-party payment processors (such as Stripe) to process payments. We do not store full credit card details.

  • Platform Data: Because we use Bókun (a TripAdvisor LLC company) to manage our booking engine, your data is collected and processed through their secure platform to facilitate your reservation.

2) Information Collected Automatically

We may collect "Usage Data" such as IP addresses, device types, and pages viewed. This is often collected using cookies. Our booking platform, Bókun, may also use cookies to manage the shopping cart and checkout process.

3) How We Share Your Information

We do not sell your personal information. We share information only in limited circumstances:

  • Service Providers: We share data with vendors who help us operate, including Bókun (booking management) and Stripe (payment processing).

  • Trip Partners: We may share necessary details with accommodation providers, transportation services, or subcontracted guides involved in delivering your specific trip.

  • Legal and Safety: We may disclose information to protect the safety of participants, guides, and the public, or to comply with legal requirements.

4) Data Security & Retention

We use reasonable administrative, technical, and physical safeguards. By using Bókun, your data is stored on secure servers with industry-standard encryption. We retain personal information only as long as necessary for business, safety, and legal recordkeeping.

5) Your Choices and Rights

You may request access to, correction of, or deletion of your personal information (subject to legal/safety recordkeeping needs) by contacting us directly.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Columbia Wild Guides

Email: columbiawild@gmail.com

Phone: 403-951-5251